How a Freight Forwarder Can Help Your Business?

Many companies that depend on national and international shipping don’t have in-house resources to get it done. But to stay relevant in competitive business markets, they need to find a way to get their products from point A to point B.

One of the best solutions is to hire a freight forwarder. UK-based businesses can rely on road, train, sea, and air freight services to fit their needs.

In this article, we want to elaborate on how a freight forwarder can help you run your company more efficiently, and how they can even transform your business.

How a Freight Forwarder Can Help Your Business

What Does a Freight Forwarder Do?

Contrary to what some might believe, freight forwarding is not synonymous with shipping. A freight forwarder acts as an intermediary between the company making the shipment and the cargo’s final destination.

They don’t make the transports but arrange various modes of transportation for their clients. A freight forwarding company relies on a carefully developed network of carriers and trusted contacts to deliver the best services to its clients.

That means establishing a partnership with trucking companies and transoceanic shipping lines. Most freight forwarders fall into the category of Authorised Economic Operators (AEO).

As a result, they can take advantage of a simplified customs clearance process, such as deferred payment of import charges. Overall, freight forwarding services are all about streamlining the import and export process.

All the Advantages of Freight Forwarding Services

Whether your business requires road, sea, or air freight forwarding, the goal is to deliver the cargo on time and in perfect condition.

A successful freight forwarder agent will engage in often complex logistics to create a customised forwarding plan for their client. If you choose to hire a forwarding company, here are the crucial benefits you should expect.


The inability to cater to a customer’s needs is the reason why too many businesses lose clients and go under. If losing packages overseas is something that happens often, then you probably need a freight forwarder. UK companies can talk to the forwarding agent directly and get assurances that their cargo will be picked up on time and delivered when agreed.

Forwarding companies take these matters very seriously and take action that guarantees timeliness. However, keep in mind that freight forwarders are not responsible for unexpected shipping delays due to weather, port-related problems, and even unforeseen route changes.

Tracking System

Another bothersome aspect of import and export is losing merchandise en route to their destination. Imagine how much time and energy can be wasted trying to locate missing cargo.

Fortunately, freight forwarders have a sophisticated and easily implemented tracking system. They can give their clients peace of mind by providing a tracking number that always tells them the exact location of their cargo.

More Security

When you’re sending your products to the other side of the world, that can cause some understandable uneasiness.

But having reliable freight forwarders to ensure nothing gets broken or damaged makes all the difference. Forwarding companies have the necessary tools and equipment to provide safe transportation of the goods.

Cost-Effective Solutions

The bigger your cargo, the more you’ll need to pay for the transportation. However, you’re probably not going to have the same size cargo every time, and freight forwarders invariably offer flexible pricing.

Typically, forwarding companies combine cargo from various clients, which makes shipping less expensive. The fact that they can transport cargo in bulk quantities gives them the freedom to provide more economical rates.

Documentation Management

This is a critical aspect of freight forwarding. Shipping items internationally often requires an overwhelming amount of paperwork.

There isn’t any room for error that can lead to undesirable delays and money transfers being put on hold. Freight forwarding companies are tasked to deliver immaculate documentation and ensure the shipping goes smoothly.

Warehousing Solutions

While warehousing is not among essential freight forwarding services, it is something many forwarders offer.

On some occasions, the client can’t take receipt of the cargo at the destination, requiring warehousing. Professional forwarders are always able to find a suitable warehouse, regardless of the location.

Shipping Made Easier With Freight Forwarding

The business of freight forwarding is dynamic, challenging, and often very exciting. The best freight forwarders rely on a savvy team of experts to optimise and streamline the entire shipping process.

You should have high standards when choosing the right forwarder. GenX Freight takes pride in relying on modern technology and innovations in transport.

However, the main objective is establishing strong and long-lasting relationships with clients and making sure the cargo is never late and always in perfect condition.